E-Commerce with PHOENIX®
CompuExpert is ideally situated to meet the e-commerce distribution and fulfillment needs of its clients.
The world is changing and the way business is done today is no different: it's changing. CompuExpert provides complete automation with enhanced EDI capabilities, online inventory feed and blind drop ship service direct to your customers.
Companies working with CompuExpert can easily exploit the benefits of the Internet while avoiding the investment and on-going management required for effectively stocking and distributing their games and gaming products.
Aside from supporting e-commerce start-ups, CompuExpert has also found its e-commerce services to be in high demand from larger, more established companies. Often, companies have legacy distribution and fulfillment structures geared toward wholesale distribution, but are not well positioned for the demands of direct-to-consumer fulfillment. In these instances, CompuExpert serves as an adjunct to a client's traditional supply chain, providing the necessary small order fulfillment and/or customer service for direct-to-consumer orders. CompuExpert also offers flexibility for these companies to test a direct-selling approach without alienating traditional distribution channels, and without the long-term commitment of internal resources.
The Phoenix® system, written with web services, allows CompuExpert clients to seamlessly integrate their inventory and shipping data into their on-line store. Similarly, orders that have been authorized by a client web store can be automatically placed into the Phoenix® database for dispatching and fulfillment by CompuExpert. Once orders are shipped by CompuExpert, automated and customized e-mail notifications can be sent to client customers with order and tracking information included.
Phoenix® is neither a competing store nor an outsourced distribution catalog; all content – downloadable or physical – is purchased and fulfilled from within your web site's shopping cart – not from an outsourced competitor's cart. All necessary product merchandising and catalog meta-data is customized to your requirements by CompuExpert.
To facilitate this seamless environment, CompuExpert makes available a complete library of web service calls that can be executed by any client at any time. Thus, clients' IT and e-commerce teams find integration with CompuExpert to be an easy exercise, in that all of the required interfaces are already written and available for execution.
This seamlessness results in a client's web site delivering accurate, dependable and real-time data, thus improving the overall customer experience.
For immediate service, please contact our Sales Office for more information. Or, telephone 877-599-7378.